Privacy Policy

1. Information We Collect

When you subscribe to InsiderWatch, we collect:

• ·Email address — used to deliver alerts and service communications.
• ·Phone number — collected only for Pro subscribers who opt in to SMS alerts. Used solely to deliver SMS alerts.
• ·Payment information — processed exclusively by Stripe. We never store card numbers or full payment details.
• ·Subscription metadata — your plan type (Basic or Pro), trial status, and subscription status.
• ·Usage data — standard server logs including IP address, browser type, and request timestamps.

2. How We Use Your Information

• ·Deliver email and SMS alerts based on your subscription plan.
• ·Process payments and manage your subscription and free trial.
• ·Send service-related communications (onboarding, billing, policy updates).
• ·Improve the service and diagnose technical issues.

We do not sell your personal information. We do not send marketing emails unrelated to the service you subscribed to.

3. SMS Communications (TCPA)

Pro plan subscribers who provide a phone number consent to receive recurring automated text message alerts from InsiderWatch. Message frequency varies based on market activity. Message and data rates may apply.

To opt out of SMS alerts at any time, reply STOP to any message or email support@insiderwatch.ai. You will receive one final confirmation message. Opting out of SMS does not cancel your subscription — email alerts continue.

For help, reply HELP to any message or contact us at the address in Section 11.

4. Third-Party Services

We use the following third-party providers to operate InsiderWatch:

• ·Stripe — payment processing and subscription management. Subject to Stripe’s Privacy Policy.
• ·Resend — transactional email delivery. Your email address is transmitted to Resend for sending.
• ·Anthropic — AI analysis of public information to generate alert summaries. Alert content (from public sources) is processed; your personal data is not sent to Anthropic.
• ·Vercel — cloud infrastructure and hosting. Standard access logs are retained per Vercel’s data practices.

We do not share your personal information with third parties for their own direct marketing purposes.

5. Data Retention

We retain your email address and subscription status for as long as your subscription is active. Upon cancellation, your data is deleted within 30 days, except where retention is required for legal or accounting purposes (typically 7 years for financial records).

6. Your Rights

Depending on your location, you may have the right to:

• ·Access the personal data we hold about you.
• ·Request correction or deletion of your data.
• ·Opt out of marketing communications (via the unsubscribe link in any email).
• ·Lodge a complaint with your local data protection authority.

To exercise these rights, email us at privacy@insiderwatch.ai.

7. California Residents (CCPA / CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) give you specific rights regarding your personal information.

Categories of personal information we collect: Identifiers (email, IP address, phone number); commercial information (subscription plan, billing history); internet or other electronic network activity (server logs).

Purpose of collection: To provide the InsiderWatch alert service, process payments, deliver communications, and improve the service. We do not use your data for any other purpose without your consent.

We do not sell or share your personal information as defined under the CCPA/CPRA, including for cross-context behavioral advertising.

As a California resident, you have the right to:

• ·Know — request disclosure of the categories and specific pieces of personal information we have collected about you.
• ·Delete — request deletion of your personal information, subject to certain exceptions.
• ·Correct — request correction of inaccurate personal information.
• ·Opt out of sale/sharing — we do not sell or share personal information, so no opt-out is required, but you may contact us to confirm.
• ·Non-discrimination — we will not discriminate against you for exercising any of these rights.

To submit a CCPA request, email privacy@insiderwatch.ai with the subject line “California Privacy Request.” We will respond within 45 days. We may need to verify your identity before processing your request.

Shine the Light (California Civil Code §1798.83): We do not disclose personal information to third parties for their direct marketing purposes.

8. Children’s Privacy

InsiderWatch is intended for users who are 18 years of age or older. We do not knowingly collect personal information from anyone under 13. If you believe we have inadvertently collected information from a minor, please contact us at privacy@insiderwatch.ai and we will delete it promptly.

9. Cookies

We use only essential cookies required for authentication and payment processing. We do not use tracking cookies or third-party advertising cookies.

10. Changes to This Policy

We may update this policy as the service evolves. Material changes will be communicated by email. Continued use after notice constitutes acceptance.

11. Contact

Questions about this policy: privacy@insiderwatch.ai